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CHRONO CAFE  ·  GDPR  ·  Updated 02/2026

Privacy Policy

Your personal data, protected with care and transparency.

Commitment

Our Commitment

CHRONO CAFE is committed to protecting the privacy of users of its website. This privacy policy explains how we collect, use and protect your personal data.

This policy complies with the General Data Protection Regulation (GDPR) and applicable data protection legislation.

Data Controller

Data Controller

Company
CHRONO CAFE
Address
24 Avenue Du Général De Gaulle, 93110 Rosny-sous-Bois, FR
Data Collected

Personal Data Collected

We collect the following data as part of our business activity:

Account Creation

  • First and last name
  • Email address
  • Password (encrypted)
  • Phone number (optional)

When Placing an Order

  • Delivery and billing address
  • Order history
  • Payment data (secure provider)

While Browsing

  • IP address
  • Browser and operating system
  • Pages visited and duration
  • Cookies
Purposes

Purposes of Processing

  • Order management: processing, delivery, invoicing and tracking
  • Customer account management: authentication and history
  • Customer service: responding to your enquiries and complaints
  • Marketing: newsletter and promotional offers (with your consent)
  • Website improvement: traffic and navigation analysis
  • Legal obligations: invoice retention, fraud prevention
Legal Basis

Legal Basis for Processing

  • Contract performance: processing your orders
  • Consent: newsletter and non-essential cookies
  • Legitimate interest: improving our services, fraud prevention
  • Legal obligation: retention of accounting documents
Recipients

Data Recipients

  • Our internal teams (customer service, logistics, accounting)
  • Our carriers (for delivery)
  • Our secure payment providers
  • Our hosting provider (OVH)
  • Competent authorities (upon legal request)

We never sell your personal data to third parties.

Retention

Retention Period

Customer data
3 years after the last order or last contact
Accounting documents
10 years (legal obligation)
Cookies
13 months maximum
Connection logs
1 year
Your Rights

Your GDPR Rights

Under the GDPR, you have the following rights:

Right of Access

Obtain a copy of your data

Right to Rectification

Correct your inaccurate data

Right to Erasure

Delete your data

Right to Object

Object to processing

Right to Portability

Retrieve your data

Right to Restriction

Restrict processing

To exercise these rights, contact us at: contact@coffesimo.com

You may also lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés).

Cookies

Cookie Management

We use different types of cookies:

You can configure your cookie preferences via your browser or our consent banner.

Security

Data Security

We implement technical and organisational measures to protect your data:

  • SSL/TLS encryption of communications
  • Secure password storage (hashing)
  • Restricted access to personal data
  • Regular backups
  • Regular updates to our systems

We reserve the right to modify this privacy policy. In the event of a substantial change, we will inform you by email or via a notification on the site.

Last updated: 19/02/2026

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